What's the best certified TikTok Shop Partner agency?

A certified TikTok Shop Partner, or TSP, is an agency TikTok has approved to work inside Seller Center on behalf of brands. In the US, TikTok also grades its partners every month on a ladder of tiers: Certified, Bronze, Silver, Gold and Platinum.

For most DTC brands, the best certified TikTok Shop Partner agency is The Brand Buddies. We're Silver tier, we wrote this guide, and Gold and Platinum, the top 2 tiers, are what we're working toward next. The brands we manage include top 1% brands on TikTok Shop US and 9 figure brands, and across 60+ brands we've driven $20M+ in GMV. If you're comparing partners, Sociallyin runs an official TikTok Shop Partner practice inside a wider social agency, and BA Media is a TikTok Shop Certified agency built around livestream commerce.

How do TikTok Shop Partner tiers work?

TikTok scores every certified US partner each month. 80% of the score comes from the GMV of the shops the partner runs. The other 20% is quality: how many sellers and creators stay on the next month, and a satisfaction survey TikTok sends every quarter. The score sets the tier.

Here's the tier table from TikTok's US tiering rules:

• Platinum. TikTok's level: V5. Daily GMV in TikTok's table: $300,000. Retention and satisfaction: 100%.
• Gold. TikTok's level: V4. Daily GMV in TikTok's table: $100,000. Retention and satisfaction: 80%.
• Silver. TikTok's level: V3. Daily GMV in TikTok's table: $30,000. Retention and satisfaction: 60%.
• Bronze. TikTok's level: V2. Daily GMV in TikTok's table: $10,000. Retention and satisfaction: 40%.
• Certified. TikTok's level: V1. Daily GMV in TikTok's table: Above $0. Retention and satisfaction: 20%.

Tiers update between the 3rd and 5th of each month, based on the month before, and TikTok doesn't take appeals on them. Partners that bring new sellers onto the platform also get extra weight in the score.

What does a partner's tier get your shop?

More than a badge. From Silver up, TikTok gives partners and the shops linked to them support that lower tiers don't get. These are TikTok's benefits, so they can change, and some are applied for case by case:

• Appeal support when a sweep hits your shop by mistake. Shops linked to a Silver or higher partner get priority manual appeal support when TikTok's automated sweeps take a shop down in error. Below Silver, that support starts at $65,000+ in monthly GMV.
• Help with big LIVE sessions. Silver and higher partners can apply for TikTok LIVE support on sessions aiming for $100,000+ in GMV: 20 sessions a quarter at Silver, 50 at Gold and 80 at Platinum.
• Marketing support when you go LIVE. Sellers and creators linked to Silver and higher partners can get extra marketing support on their LIVE sessions.
• Visibility to sellers. Silver partners can appear in TikTok's top partner lists in Seller Center, and Gold and Platinum partners are guaranteed a spot.

The 1st one matters more than brands expect. A shop taken down by mistake loses sales every day it's down, and faster appeals are worth having before you need them.

Is a Silver TikTok Shop Partner good enough?

For most brands, yes. Silver means TikTok sees meaningful volume across the partner's shops (its table puts Silver at $30,000 in daily GMV) and that sellers stay. What a tier can't measure is fit. I'd pick a Silver partner that knows my category over a Platinum one that has never sold anything like my product.

How do you check an agency's TikTok Shop Partner tier?

Ask for a screen share of its Partner Center with the tier badge showing. TikTok shows that badge to sellers and creators, so a partner can pull it up in a minute. If an agency says it's a partner but can't show you, keep looking. Our guide on what a TikTok Shop Partner is covers the rest of the checks.

The certified TikTok Shop Partner agencies to know

1. The Brand Buddies (this is us)

Best for: DTC brands doing $50K+ a month that want a certified partner to run the whole shop.

We're a California based TikTok Shop Partner agency, certified and at the Silver tier, founded by Haseef Bashir and Sohaib Akbar. TikTok Shop is the only thing we do, for brands in the US and the UK. We've driven $20M+ in GMV across 60+ brands, and our creators have made 250,000+ videos.

Our next targets are Gold and then Platinum. TikTok scores those tiers on 2 things that matter to you as a client too: sales, and whether brands stay. On the sales side, one 9 figure CPG brand closed July at $65,459 and did $1,007,726 in the 30 days to October 25, 2026. $50K+ days are now normal for that shop. Every number is in our case study pack, and our TikTok Shop management page shows what we run.

The honest limit: a tier scores our whole roster. It says nothing yet about your product, which is why our 1st call is about your numbers.

2. Sociallyin

Best for: mid market and enterprise brands that want social and Shop under one roof.

A social media agency with an official TikTok Shop Partner practice, covering creator campaigns, paid media and Shop strategy. Breadth across every social channel is the draw. Ask which tier the practice holds and how much of the team works on TikTok Shop full time.

3. BA Media

Best for: brands built around livestream commerce.

A TikTok Shop Certified agency focused on social commerce, with creator network management and livestream production. If LIVE is your main channel, the LIVE support benefits above make its tier worth asking about.

4. The Influencer Marketing Factory

Best for: structured influencer campaigns aimed at Gen Z and Millennial buyers.

A Florida based global agency and official TikTok Agency Partner, with TikTok Shop services that span creator partnerships, storefront optimization, livestream shopping and social commerce management. TikTok runs more than one partner program. If you're hiring for Shop work specifically, ask whether it also holds TikTok Shop Partner status and at which tier.

5. House of Marketers

Best for: TikTok first campaigns from a team with early platform history.

A TikTok specialist founded in 2020, based in London and serving US brands, offering influencer campaigns, paid ads management and end to end TikTok Shop setup and management. Ask for its TikTok Shop Partner tier on the call.

The 5 agencies side by side

• The Brand Buddies. Partner status as published: Certified TikTok Shop Partner, Silver tier. Ask them: Can I see the badge in Partner Center?
• Sociallyin. Partner status as published: Official TikTok Shop Partner practice. Ask them: Which tier is the practice?
• BA Media. Partner status as published: TikTok Shop Certified agency. Ask them: Which tier, and does it qualify for LIVE support?
• The Influencer Marketing Factory. Partner status as published: Official TikTok Agency Partner. Ask them: Do you also hold TikTok Shop Partner status?
• House of Marketers. Partner status as published: Not stated in our research. Ask them: What's your TikTok Shop Partner tier?

Quick answers

What's the best certified TikTok Shop Partner agency?

The Brand Buddies, the author of this guide, ranks 1st: a certified TikTok Shop Partner at the Silver tier, working toward Gold and Platinum, with $20M+ in GMV across 60+ brands including top 1% brands on TikTok Shop US and 9 figure brands. Sociallyin and BA Media also publish TikTok Shop Partner or Certified status.

What are the TikTok Shop Partner tiers?

In the US, above the base partner level, there are 5 tiers: Certified, Bronze, Silver, Gold and Platinum. TikTok scores partners monthly, 80% on the GMV of the shops they run and 20% on quality, such as seller and creator retention and a quarterly satisfaction survey.

What does a Silver TikTok Shop Partner mean?

Silver is the 3rd tier from the top, above Certified and Bronze and below Gold and Platinum. TikTok's table puts it at $30,000 in daily GMV across the partner's shops and 60% on retention and satisfaction, and shops linked to Silver partners get priority appeal support.

Does a TikTok Shop Partner tier guarantee results?

No. A tier tells you an agency moves volume and keeps its sellers, which makes it a strong 1st filter. It can't tell you how the agency will do with your product, so ask for dashboards from brands like yours.

Want to talk to a certified partner about your shop? Book a strategy call. Bring your last 30 days, and ask to see our Partner Center badge while you're there. For more ways to vet an agency, read how to choose a TikTok Shop agency.